Return Policy

Your 100% Satisfaction is our goal with each order.

If you are not completely satisfied with an ordered item, please contact us by email or phone/text immediately. (please give this number:704-408-4226 and this email address: dev@puritysilverbeads.com).

Offer the customers free returns within 14 days of sold items if the item is damaged or not in usable conditions for any reason, HOWEVER, THEY NEED TO VERIFY WITH US IF WE WILL COVER THE RETURN SHIPPING CHARGES OR NOT BEFORE THEY SHIP THAT ITEMS BACK TO US...

Purchased Chains can not be returned if they are cut per your order measurement if the whole spools was ordered then it can we returned within 14 days The customers will pay for shipping of the returned merchandise.

If the return is the result of defective item or a shipping error then we will pay for the return shipping.